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FAQ

Question 1  :     How long does shipping takes?

Answer        :     Shipping takes 3-5 days for Metro Manila and nearby provinces. 4-8 days for Rest of Luzon Provinces, Visayas and Mindanao.

Question 2  :     Do you offer free shipping?

Answer        :     YES, All items are free shipping nationwide.

Question 3  :     Do you offer return or refund?

Answer        :     YES, you can request return or refund within 30 days after the package is receive. Please refer here for complete guide about the refund policy. 

Question 4  :     Can I track my order?

Answer        :     YES, once your package is shipped, we will send you a tracking number into your provided email address so you can check into the couriers website. You can also message us at the store live chat and we will be happy to do the job for you.

Question 5  :     Do you charge sales tax on certain items?

Answer        :      NO, pricing for all items are Tax included, so you can enjoy shopping without having to worry about additional charges during check-out.

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